Terms of service

Terms of Service
Effective Date: 29/04/2026Welcome to Pooka. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our services.
1. General Conditions
By using this website, you confirm that you are at least 18 years old or using it under the supervision of a parent or guardian. We reserve the right to refuse service to anyone for any reason at any time.
2. Account Terms
You are responsible for maintaining the confidentiality of your account and password.
You agree to provide accurate, current, and complete information.
You are responsible for all activities that occur under your account.
We reserve the right to suspend or terminate accounts that violate our terms.
3. Pricing and Payment
All prices listed on the website are in Indian Rupees (INR) unless stated otherwise.
Prices are subject to change without prior notice.
We accept payments through secure third-party payment gateways.
You agree to provide valid payment information and authorize us to charge the applicable amount.
4. Product Descriptions
We strive to ensure that all product descriptions, images, and details are accurate. However:
We do not guarantee that all information is error-free or complete.
Colors and images may vary slightly due to screen differences.
We reserve the right to correct any errors without prior notice.
5. Order Acceptance
All orders placed are subject to acceptance and availability.
We reserve the right to cancel or refuse any order for reasons including:
Product unavailability
Pricing errors
Suspected fraudulent activity
In case of cancellation, a full refund will be issued.
6. Shipping and Delivery
Orders are processed within 12-15Days.
Delivery timelines may vary based on location and external factors.
We are not responsible for delays caused by courier partners or unforeseen circumstances.
Customers must provide accurate shipping details.
7. Returns and Refunds
Returns and refunds are subject to our Return Policy.
Products must be returned in original condition unless defective.
Refunds will be processed within a reasonable timeframe after approval.
Certain products may not be eligible for return (as specified on product pages).
8. Prohibited Uses
You agree not to use the website:
For unlawful or fraudulent purposes
To violate any laws or regulations
To transmit harmful code or viruses
To exploit or harm others
To misuse or copy website content without permission
Violation of these terms may result in termination of access.
9. Limitation of Liability
To the fullest extent permitted by law:
Pooka shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
We do not guarantee uninterrupted or error-free service.
Your use of the website is at your own risk.
10. Intellectual Property
All content on this website, including text, images, logos, and designs, is the property of Pooka and is protected by applicable intellectual property laws. Unauthorized use is strictly prohibited.
11. Governing Law
These Terms of Service shall be governed and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Karnataka.
12. Changes to Terms
We reserve the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting on this page.
13. Contact Information
For any questions regarding these Terms of Service, please contact us:
📧 Email: pooka1293@gmail.com
🏪 Store Name: Pooka